Do I have to register to buy? How?
To shop in our Shop, you do NOT have to register. You only need to register if you want to participate in the loyalty program, which is activated automatically when you register.
How do I know that my order has been accepted?
After completing your order, you will receive a message at the registration email address confirming your order. Should you not receive the email, please check the Spam or Unsolicited Mail folder in your mailbox and, if you use a Gmail address, please also check the Promotions folder. Customer Service is at your complete disposal for further information.
I can’t buy. What do I do?
After completing your order, you will receive a message at the registration email address confirming your order. Should you not receive the email, please check the Spam or Unsolicited Mail folder in your mailbox and, if you use a Gmail address, please also check the Promotions folder. Customer Service is at your complete disposal for further information.
Is there a minimum ordering requirement?
No, you can place orders of any amount.
Which payment methods can I use in the shop?
On our Shop you can make payment by bank transfer, credit or debit card or prepaid (e.g. Postepay) and through your PayPal account.